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Store Policy

Welcome to VoltnBolt, your trusted destination for high-quality hardware and electronics. We strive to provide an exceptional shopping experience with transparent policies. Please review our store policies carefully before making a purchase.

1. Shipping & Delivery

At VoltnBolt, we ensure timely and secure delivery of your orders.

  • Processing Time: Orders are processed within 2 business hrs after placing order.

  • Shipping Time: Delivery typically takes 3-7 business days, depending on the location and product availability.

  • Shipping Charges: Shipping costs vary based on product weight and delivery location. Charges will be displayed at checkout.

  • Tracking Orders: Once shipped, you will receive a tracking number to monitor your order status.

2. Returns & Refunds

We aim for 100% customer satisfaction and accept returns under the following conditions:

  • Return Eligibility:

    • Returns are accepted within 7 days of delivery.

    • Items must be unused, in original packaging, and with all accessories/manuals included.

    • Damaged or defective products must be reported within 48 hours of delivery.

  • Non-Returnable Items:

    • Custom-made or perishable items cannot be returned.

    • Items with physical damage due to misuse will not be accepted for returns or refunds.

  • Refund Process:

    • Approved refunds will be processed within 5-7 business days after the return is received and inspected.

    • Refunds will be credited to the original payment method.

  • Exchange Policy:

    • Exchanges are subject to stock availability. If the requested replacement is unavailable, a refund will be initiated.

3. Warranty & Repairs

  • Electronics and appliances are covered under the respective manufacturer warranties as per the product description.

  • If a product develops a fault within the warranty period, please contact the manufacturer for repairs or replacement.

  • VoltnBolt does not provide direct repairs but can assist in connecting customers with service providers.

4. Payment & Security

We ensure a safe and secure payment experience with multiple options:

  • Accepted Payment Methods:

    • Credit/Debit Cards (Visa, Mastercard, Rupay)

    • UPI & Net Banking

    • Cash on Delivery (available in selected locations)

  • Secure Transactions:

    • All payments are encrypted and processed through trusted payment gateways.

    • We do not store customer payment details for security reasons.

5. Cancellations

  • Orders can be canceled within 24 hours of placing the order.

  • Once the order is processed for shipment, it cannot be canceled.

  • Refunds for canceled orders will be processed within 3-5 business days.

6. Customer Support

For any queries or assistance, please contact us:

๐Ÿ“ž Phone: +91 9674656033
โœ‰ Email: jsureka4@gmail.com
๐ŸŒ Website: www.voltnbolt.in

We value your trust and look forward to serving you at VoltnBolt – Your One-Stop Hardware & Electronics Store!

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